Account Manager

Account Manager
Category: Sales

Responsibilities:
* Manage and grows revenue to maximize customer satisfaction and achieve company’s strategic objectives.
* Develops and maintains client relationships to ultimately drive revenue growth.
* Developes and executes account strategy by collaborating with account team to deliver stronger and more relevant value propositions.
* Cultivates customer relationships and ensures effective service delivery to accounts.
* Focuses on customer’s satisfaction, knows the customer’s business and workflows, develops proper contact network within accounts.
* Supports execution of strategy at the account level.
* Works with and brings in experts where required, has oversight of all account activities.
* Responsible for forecasting, keeps management in touch with accounts in a timely manner, gathers intelligence on competitor activity, and gives feedback to marketing.
* Tracks customer activity in internal systems in order to execute on account strategy and dentify additional opportunities.
* May provide customer product training as necessary.

Requirements:
* Diploma or Degree in Business Studies or equivalent.
* Solution sales experience.

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Why Saf Synergy

Here at Saf Synergy, it is about working for a company where you are most valued, challenged and inspired in your job.

Your job growth is important to us, therefore we are committed to support employee growth  thru coaching and mentoring where together we build a better place to work.

Who We Serve

Saf Synergy Sdn Bhd engages in the provision of information technology, systems integration, business and technology consulting, artificial intelligence, business process outsourcing services and research & development (R&D).

It operates through the following business segments:

  • Communications
  • Education
  • Energy
  • Healthcare
  • Insurance
  • Manufacturing
  • Public sectors (including education, financial services, etc.)
  • Transportation (road and rail) and Logistic
  • Travel
  • Utilities (water)

What We Do

Through our dedicated employees, Saf Synergy provide organizations the insights to anticipate what they want and to unlock the full potential of their businesses, enabling them to be more agile and respond rapidly to changing market dynamics.

We are committed to addressing the challenge of sustainability as well. To do this, we use technology and innovation solutions to support our customers achieving their sustainable targets.

How We Lead

We are passionate to unlock the potential of our team to ensure we are fully aligned to our growth strategies and our clients expectations.

How We Work

We listen to our customers to understand their business experiences and challenges. We help them to anticipate their current and future needs. We provide the best solutions so that they will get more values out of their technology investments, and as a result become more profitable.

Our tagline

We do what we say and we think through solutions

Our core values

At Saf Synergy, our culture is defined by five core values which define how we work together and be the best at what we do:

  • Quality
  • Agility
  • Integrity
  • Unity
  • Growth

Who We Are

We are passionate to bring the most value to our clients through consulting services and innovative technology solutions while upholding the highest standards of excellence and ethics in line with Saf Synergy’s philosophy.